Effective Date: January 5, 2025
RR Tax & Payroll Services LLC ("RR Tax & Payroll," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, client services, applications, and related platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request services, schedule a consultation, use our client portal, submit forms, or otherwise communicate with us.
Depending on the services you request, information may include:
- Name, email address, phone number, and mailing address
- Business information
- Tax and financial information necessary to provide requested services
- Employment and payroll information
- Information submitted through contact forms or communications
- Technical information related to your use of our website or applications
2. How We Use Your Information
We may use information collected from you to:
- Provide tax, payroll, bookkeeping, and related services
- Respond to inquiries and customer service requests
- Schedule consultations and appointments
- Process and manage requested business services
- Communicate important information about your account or services
- Improve our website, applications, and customer experience
- Maintain security and help prevent fraud or unauthorized activity
- Comply with applicable legal and regulatory obligations
3. Financial Information and Sensitive Information
Because we provide tax, payroll, bookkeeping, and other financial services, some information you provide may be sensitive. We use such information only as reasonably necessary to provide requested services, maintain our business operations, protect our systems, and comply with applicable legal obligations.
4. Plaid and Connected Financial Accounts
If one of our applications uses Plaid Link or another third-party financial account connection service, you may choose to connect a financial account through that service.
When you use a third-party account connection service, information may be collected and processed by that provider in accordance with its own privacy policies and terms. We do not request that users provide banking credentials directly to RR Tax & Payroll unless specifically required through a secure and authorized process.
The information we receive from a connected financial account will depend on the permissions you authorize and the functionality of the application.
5. How We Share Information
We do not sell your personal information. We may share information when reasonably necessary with:
- Service providers that assist us in operating our business or providing services
- Secure technology, hosting, portal, scheduling, and communication providers
- Financial or payment service providers when applicable
- Government agencies or regulatory authorities when required by law
- Professional advisors or other parties when necessary to protect our rights or comply with legal obligations
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal, tax, accounting, or regulatory obligations, resolve disputes, and enforce agreements.
8. Cookies and Website Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand website usage, and enhance user experience. You may be able to control certain cookies through your browser settings.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request:
- Access to certain personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information about how your personal information is used
Requests will be reviewed and handled in accordance with applicable law and our legal and professional obligations.
10. Data Deletion Requests
You may request deletion of certain personal information by contacting us using the information provided below. Please note that we may be required to retain certain information for legal, tax, accounting, regulatory, security, or other legitimate business purposes.
11. Third-Party Websites and Services
Our website or applications may contain links to third-party websites, portals, scheduling services, payment services, or other platforms. We are not responsible for the privacy practices or content of third-party services and encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children in violation of applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements. When changes are made, the updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy or data request, please contact:
RR Tax & Payroll Services LLC
Email: rrtaxpayroll@outlook.com
McDonough, Georgia